Return & Refund Policy
Return & Refund Policy
Thank you for shopping with aeropress. Your satisfaction is very important to us.
1. Return Eligibility
We accept returns within 30 calendar days from the date of delivery. To be eligible for a return, please ensure:
- The item is unused, unworn, and in its original packaging.
- Proof of purchase is provided.
2. Non-Returnable Items
The following products are not eligible for returns:
- Clearance or final sale items
- Gift cards
- Customized or personalized products
3. Refunds
After we receive and inspect your returned item, we will notify you whether your return is approved or rejected.
If approved, your refund will be processed back to your original payment method within 5–7 business days.
4. Damaged or Incorrect Items
If you receive an item that is defective, damaged, or incorrect, please contact us at MarinicaDolores24@gmail.com within 7 days of receiving your order. Include photos to help us resolve the issue promptly.
5. Return Shipping
Customers are responsible for return shipping costs unless the item is defective, damaged, or incorrect. Shipping costs for returns will be calculated and shown at checkout.
6. Order Cancellation
You may cancel your order within 24 hours of placing it. Please contact us promptly at MarinicaDolores24@gmail.com if you wish to cancel.
Additional Information
Orders are processed within 1-2 business days. Shipping typically takes 5-10 business days.
If you have any questions regarding our return and refund policy, please contact us at MarinicaDolores24@gmail.com.